If you have any questions or concerns in regards to these terms and conditions, please email our customer service department at email@example.com.
We may change these terms without notice at any time. We reserve the right to add, remove or amend certain conditions. Changes will apply to any subsequent orders received.
Once your order has been confirmed, modifications can only be made by emailing to firstname.lastname@example.org
Tracking of your orders
Once your order is complete, we will send an order confirmation by email which will include a tracking number.
If you are having difficulties in tracking your order, please contact us at email@example.com. It will be a pleasure to help you in any way possible.
Price and payment options
For online payments, we accept American Express, Discover, Visa , MasterCard as well as Boutique Rocco gift cards.
The total amount of your transaction will only be charged to your credit card once the merchandise has been dispatched.
Further information for overseas customers
All prices are in Canadian dollars. The total amount of the order includes the price of the products ordered, the cost of shipping and the applicable taxes.
For customers residing outside of Canada, note that actual prices are subject to the exchange rate applied by the customer's credit card company. Overseas customers will also be responsible for any customs/import duty, quotas, permits, product restrictions and other local requirements. The recipient of the parcel must pay any additional charges. Please check with your country`s requirements when placing an order as custom policies vary from country to country.
We do our very best to provide the most accurate information to each and every style. Regarding colors, they may vary as they depend on your computer monitor. Therefore, we cannot guarantee that the color displayed on your monitor will be exactly the same as the product received on delivery.
All sizes and measurements are approximate; but we do our best to ensure they are as accurate as possible. Sizes indicated are American; please refer to the size chart for clarification.
We make every effort to ensure that all details, descriptions and prices of the products that appear on boutiquerocco.com are correct. However, if a product information was not published correctly (includes description, prices and promotions), we reserve the right to refuse orders. Prices are subject to change without notice.
Goods are subject to availability. Please note that there may be a delay between the time the order is placed and the time the order is approved. Therefore, our on hand inventory may change. If this occurs and the items you have ordered become out of stock before we accept the order, we will advise you as soon as possible and you will not be charged for the out of stock items.
Our retail stores may run special promotions that will not be available online. Boutiquerocco.com may also offer promotions and discounts that are available for online shopping only.